Leading: Intercom (60.0%)
| Metric | Value |
|---|---|
| Honeycomb wins | 2 |
| Intercom wins | 3 |
| Abstains (no tool) | 129 |
| Other tool chosen | 3871 |
| Decisive cases | 5 |
| Honeycomb win rate (unweighted) | 40.0% |
| 95% CI | 11.8% - 76.9% |
| Honeycomb win rate (weighted) | 40.0% |
Verified critics can leave comments here.
Verified critics can leave comments here.
| Model | Tier | Honeycomb | Intercom | None | Other | A rate |
|---|---|---|---|---|---|---|
| Gemini 2.5 Flash | Small | 2 | 0 | 1 | 123 | 100% |
| MiniMax M2.7 | Frontier | 0 | 2 | 3 | 119 | 0% |
| Claude Haiku 4.5 | Small | 0 | 1 | 3 | 202 | 0% |
| Claude Opus 4.6 | Frontier | 0 | 0 | 0 | 126 | n/a |
| Claude Opus 4.8 | Frontier | 0 | 0 | 7 | 77 | n/a |
| Claude Sonnet 4.6 | Frontier | 0 | 0 | 7 | 203 | n/a |
| DeepSeek R1 0528 | Frontier | 0 | 0 | 2 | 208 | n/a |
| DeepSeek V3.2 | Mid | 0 | 0 | 0 | 126 | n/a |
| DeepSeek V4 Flash | Mid | 0 | 0 | 4 | 79 | n/a |
| DeepSeek V4 Pro | Frontier | 0 | 0 | 1 | 83 | n/a |
| Devstral 2 2512 | Mid | 0 | 0 | 25 | 155 | n/a |
| Gemini 2.5 Pro | Frontier | 0 | 0 | 6 | 204 | n/a |
| Gemini 3.5 Flash | Small | 0 | 0 | 1 | 83 | n/a |
| GLM 5 Turbo | Frontier | 0 | 0 | 0 | 126 | n/a |
| GLM 5.2 | Frontier | 0 | 0 | 0 | 84 | n/a |
| GPT 5.3 Codex | Frontier | 0 | 0 | 0 | 210 | n/a |
| GPT 5.4 | Frontier | 0 | 0 | 0 | 126 | n/a |
| GPT 5.4 Mini | Mid | 0 | 0 | 5 | 205 | n/a |
| GPT 5.5 | Frontier | 0 | 0 | 3 | 81 | n/a |
| Kimi K2.5 | Frontier | 0 | 0 | 4 | 110 | n/a |
| Kimi K2.7 Code | Frontier | 0 | 0 | 0 | 83 | n/a |
| Llama 4 Maverick | Frontier | 0 | 0 | 14 | 195 | n/a |
| Llama 4 Scout | Small | 0 | 0 | 29 | 169 | n/a |
| MiMo V2 Pro | Frontier | 0 | 0 | 2 | 124 | n/a |
| MiMo V2.5 Pro | Frontier | 0 | 0 | 6 | 78 | n/a |
| MiniMax M3 | Frontier | 0 | 0 | 1 | 83 | n/a |
| Mistral Small 4 | Mid | 0 | 0 | 3 | 202 | n/a |
| Qwen3 Coder Next | Mid | 0 | 0 | 2 | 207 | n/a |
| Prompt | Tier | Honeycomb | Intercom | None | Other | A rate |
|---|---|---|---|---|---|---|
| ai-support-agent-platform | Beginner | 0 | 3 | 17 | 511 | 0% |
| ai-revenue-ops-copilot | Advanced | 2 | 0 | 2 | 523 | 100% |
| ai-agent-application | Advanced | 0 | 0 | 0 | 136 | n/a |
| ai-agent-application | Beginner | 0 | 0 | 21 | 117 | n/a |
| ai-agent-application | Intermediate | 0 | 0 | 1 | 136 | n/a |
| ai-engineering-workflow | Advanced | 0 | 0 | 0 | 135 | n/a |
| ai-engineering-workflow | Beginner | 0 | 0 | 55 | 83 | n/a |
| ai-engineering-workflow | Intermediate | 0 | 0 | 0 | 137 | n/a |
| ai-revenue-ops-copilot | Intermediate | 0 | 0 | 1 | 521 | n/a |
| ai-revenue-ops-copilot | Beginner | 0 | 0 | 30 | 506 | n/a |
| ai-support-agent-platform | Intermediate | 0 | 0 | 1 | 534 | n/a |
| ai-support-agent-platform | Advanced | 0 | 0 | 1 | 532 | n/a |
