AI / LLM Integration

Zendesk vs Gong

ZendeskGong

50%

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This matchup has 20 decisive cases (minimum 30 required for publication).

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Model	Tier	Zendesk	Gong	None	Other	A rate
Devstral 2 2512	Mid	9	0	12	141	100%
Qwen3 Coder Next	Mid	0	9	1	176	0%
Mistral Small 4	Mid	1	0	14	137	100%
MiMo V2.5 Pro	Frontier	0	1	4	57	0%
Claude Haiku 4.5	Small	0	0	0	188	n/a
Claude Opus 4.6	Frontier	0	0	0	126	n/a
Claude Opus 4.8	Frontier	0	0	0	62	n/a
Claude Sonnet 4.6	Frontier	0	0	0	189	n/a
DeepSeek R1 0528	Frontier	0	0	18	168	n/a
DeepSeek V3.2	Mid	0	0	0	125	n/a
DeepSeek V4 Flash	Mid	0	0	8	51	n/a
DeepSeek V4 Pro	Frontier	0	0	9	54	n/a
Gemini 2.5 Flash	Small	0	0	0	126	n/a
Gemini 2.5 Pro	Frontier	0	0	1	187	n/a
Gemini 3.5 Flash	Small	0	0	1	60	n/a
GLM 5 Turbo	Frontier	0	0	2	123	n/a
GLM 5.2	Frontier	0	0	1	62	n/a
GPT 5.3 Codex	Frontier	0	0	0	188	n/a
GPT 5.4	Frontier	0	0	0	126	n/a
GPT 5.4 Mini	Mid	0	0	1	186	n/a
GPT 5.5	Frontier	0	0	0	57	n/a
Kimi K2.5	Frontier	0	0	1	112	n/a
Kimi K2.7 Code	Frontier	0	0	2	59	n/a
Llama 4 Maverick	Frontier	0	0	21	163	n/a
Llama 4 Scout	Small	0	0	7	172	n/a
MiMo V2 Pro	Frontier	0	0	0	124	n/a
MiniMax M2.7	Frontier	0	0	0	114	n/a
MiniMax M3	Frontier	0	0	0	62	n/a

Prompt	Tier	Zendesk	Gong	None	Other	A rate
ai-support-agent-platform	Beginner	10	0	1	497	100%
ai-revenue-ops-copilot	Beginner	0	10	0	492	0%
ai-agent-application	Advanced	0	0	22	113	n/a
ai-agent-application	Beginner	0	0	39	99	n/a
ai-agent-application	Intermediate	0	0	36	96	n/a
ai-revenue-ops-copilot	Intermediate	0	0	1	528	n/a
ai-revenue-ops-copilot	Advanced	0	0	3	511	n/a
ai-support-agent-platform	Intermediate	0	0	0	531	n/a
ai-support-agent-platform	Advanced	0	0	1	528	n/a