Leading: Claude Code (51.2%)
| Metric | Value |
|---|---|
| Intercom wins | 99 |
| Claude Code wins | 104 |
| Abstains (no tool) | 19 |
| Other tool chosen | 2379 |
| Decisive cases | 203 |
| Intercom win rate (unweighted) | 48.8% |
| 95% CI | 42.0% - 55.6% |
| Intercom win rate (weighted) | 48.8% |
Verified critics can leave comments here.
Verified critics can leave comments here.
| Model | Tier | Intercom | Claude Code | None | Other | A rate |
|---|---|---|---|---|---|---|
| MiniMax M2.7 | Frontier | 8 | 45 | 0 | 67 | 15% |
| Claude Haiku 4.5 | Small | 4 | 24 | 0 | 112 | 14% |
| DeepSeek V3.2 | Mid | 13 | 14 | 0 | 104 | 48% |
| Llama 4 Scout | Small | 20 | 0 | 2 | 114 | 100% |
| Mistral Small 4 | Mid | 14 | 0 | 2 | 93 | 100% |
| GLM 5 Turbo | Frontier | 0 | 14 | 2 | 115 | 0% |
| Claude Sonnet 4.6 | Frontier | 13 | 0 | 0 | 128 | 100% |
| GPT 5.4 | Frontier | 9 | 0 | 0 | 123 | 100% |
| GPT 5.4 Mini | Mid | 7 | 0 | 1 | 133 | 100% |
| Llama 4 Maverick | Frontier | 5 | 0 | 3 | 128 | 100% |
| MiniMax M3 | Frontier | 0 | 5 | 0 | 4 | 0% |
| MiMo V2 Pro | Frontier | 2 | 0 | 0 | 128 | 100% |
| DeepSeek R1 0528 | Frontier | 1 | 0 | 2 | 135 | 100% |
| DeepSeek V4 Flash | Mid | 1 | 0 | 0 | 8 | 100% |
| Gemini 2.5 Pro | Frontier | 1 | 0 | 2 | 138 | 100% |
| Kimi K2.5 | Frontier | 1 | 0 | 1 | 116 | 100% |
| GPT 5.3 Codex | Frontier | 0 | 1 | 0 | 140 | 0% |
| MiMo V2.5 Pro | Frontier | 0 | 1 | 0 | 8 | 0% |
| Claude Opus 4.6 | Frontier | 0 | 0 | 0 | 132 | n/a |
| Claude Opus 4.8 | Frontier | 0 | 0 | 0 | 8 | n/a |
| DeepSeek V4 Pro | Frontier | 0 | 0 | 1 | 8 | n/a |
| Devstral 2 2512 | Mid | 0 | 0 | 2 | 135 | n/a |
| Gemini 2.5 Flash | Small | 0 | 0 | 0 | 132 | n/a |
| Gemini 3.5 Flash | Small | 0 | 0 | 0 | 8 | n/a |
| GLM 5.2 | Frontier | 0 | 0 | 0 | 9 | n/a |
| GPT 5.5 | Frontier | 0 | 0 | 0 | 7 | n/a |
| Kimi K2.7 Code | Frontier | 0 | 0 | 0 | 9 | n/a |
| Qwen3 Coder Next | Mid | 0 | 0 | 1 | 137 | n/a |
| Prompt | Tier | Intercom | Claude Code | None | Other | A rate |
|---|---|---|---|---|---|---|
| ai-support-agent-platform | Beginner | 99 | 5 | 1 | 313 | 95% |
| ai-revenue-ops-copilot | Beginner | 0 | 29 | 0 | 378 | 0% |
| ai-revenue-ops-copilot | Advanced | 0 | 28 | 3 | 391 | 0% |
| ai-support-agent-platform | Advanced | 0 | 17 | 1 | 413 | 0% |
| ai-revenue-ops-copilot | Intermediate | 0 | 14 | 1 | 417 | 0% |
| ai-support-agent-platform | Intermediate | 0 | 7 | 0 | 427 | 0% |
| ai-agent-application | Advanced | 0 | 2 | 3 | 15 | 0% |
| ai-agent-application | Intermediate | 0 | 1 | 5 | 11 | 0% |
| ai-agent-application | Beginner | 0 | 1 | 5 | 14 | 0% |
