AI / LLM Integration

Gong vs Zendesk

GongZendesk

48%

52%

Leading: Zendesk (52.4%)

Insufficient data

This matchup has 21 decisive cases (minimum 30 required for publication).

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Model	Tier	Gong	Zendesk	None	Other	A rate
Qwen3 Coder Next	Mid	10	0	1	172	100%
Devstral 2 2512	Mid	0	10	12	146	0%
Mistral Small 4	Mid	0	1	12	136	0%
Claude Haiku 4.5	Small	0	0	0	185	n/a
Claude Opus 4.6	Frontier	0	0	0	132	n/a
Claude Opus 4.8	Frontier	0	0	0	53	n/a
Claude Sonnet 4.6	Frontier	0	0	0	186	n/a
DeepSeek R1 0528	Frontier	0	0	15	168	n/a
DeepSeek V3.2	Mid	0	0	0	131	n/a
DeepSeek V4 Flash	Mid	0	0	7	43	n/a
DeepSeek V4 Pro	Frontier	0	0	9	45	n/a
Gemini 2.5 Flash	Small	0	0	0	132	n/a
Gemini 2.5 Pro	Frontier	0	0	2	183	n/a
Gemini 3.5 Flash	Small	0	0	1	51	n/a
GLM 5 Turbo	Frontier	0	0	2	129	n/a
GLM 5.2	Frontier	0	0	1	53	n/a
GPT 5.3 Codex	Frontier	0	0	0	185	n/a
GPT 5.4	Frontier	0	0	0	132	n/a
GPT 5.4 Mini	Mid	0	0	1	183	n/a
GPT 5.5	Frontier	0	0	0	49	n/a
Kimi K2.5	Frontier	0	0	1	117	n/a
Kimi K2.7 Code	Frontier	0	0	1	51	n/a
Llama 4 Maverick	Frontier	0	0	18	162	n/a
Llama 4 Scout	Small	0	0	6	171	n/a
MiMo V2 Pro	Frontier	0	0	0	130	n/a
MiMo V2.5 Pro	Frontier	0	0	4	49	n/a
MiniMax M2.7	Frontier	0	0	0	120	n/a
MiniMax M3	Frontier	0	0	0	53	n/a

Prompt	Tier	Gong	Zendesk	None	Other	A rate
ai-support-agent-platform	Beginner	0	11	1	498	0%
ai-revenue-ops-copilot	Beginner	10	0	0	490	100%
ai-agent-application	Advanced	0	0	18	98	n/a
ai-agent-application	Beginner	0	0	35	84	n/a
ai-agent-application	Intermediate	0	0	33	80	n/a
ai-revenue-ops-copilot	Intermediate	0	0	1	528	n/a
ai-revenue-ops-copilot	Advanced	0	0	4	510	n/a
ai-support-agent-platform	Intermediate	0	0	0	531	n/a
ai-support-agent-platform	Advanced	0	0	1	528	n/a