Leading: Intercom (66.1%)
| Metric | Value |
|---|---|
| Anthropic Claude API wins | 60 |
| Intercom wins | 117 |
| Abstains (no tool) | 103 |
| Other tool chosen | 3238 |
| Decisive cases | 177 |
| Anthropic Claude API win rate (unweighted) | 33.9% |
| 95% CI | 27.3% - 41.1% |
| Anthropic Claude API win rate (weighted) | 33.9% |
Verified critics can leave comments here.
Verified critics can leave comments here.
| Model | Tier | Anthropic Claude API | Intercom | None | Other | A rate |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | Small | 45 | 7 | 0 | 136 | 87% |
| Llama 4 Scout | Small | 0 | 23 | 7 | 149 | 0% |
| MiniMax M2.7 | Frontier | 15 | 7 | 0 | 92 | 68% |
| Mistral Small 4 | Mid | 0 | 19 | 14 | 119 | 0% |
| Claude Sonnet 4.6 | Frontier | 0 | 16 | 0 | 173 | 0% |
| DeepSeek V3.2 | Mid | 0 | 12 | 0 | 113 | 0% |
| GPT 5.4 Mini | Mid | 0 | 9 | 1 | 177 | 0% |
| GPT 5.4 | Frontier | 0 | 8 | 0 | 118 | 0% |
| Llama 4 Maverick | Frontier | 0 | 5 | 21 | 158 | 0% |
| DeepSeek V4 Flash | Mid | 0 | 3 | 8 | 48 | 0% |
| Gemini 2.5 Pro | Frontier | 0 | 2 | 1 | 185 | 0% |
| MiMo V2 Pro | Frontier | 0 | 2 | 0 | 122 | 0% |
| MiMo V2.5 Pro | Frontier | 0 | 2 | 4 | 56 | 0% |
| DeepSeek R1 0528 | Frontier | 0 | 1 | 18 | 167 | 0% |
| Kimi K2.5 | Frontier | 0 | 1 | 1 | 111 | 0% |
| Claude Opus 4.6 | Frontier | 0 | 0 | 0 | 126 | n/a |
| Claude Opus 4.8 | Frontier | 0 | 0 | 0 | 62 | n/a |
| DeepSeek V4 Pro | Frontier | 0 | 0 | 9 | 54 | n/a |
| Devstral 2 2512 | Mid | 0 | 0 | 12 | 150 | n/a |
| Gemini 2.5 Flash | Small | 0 | 0 | 0 | 126 | n/a |
| Gemini 3.5 Flash | Small | 0 | 0 | 1 | 60 | n/a |
| GLM 5 Turbo | Frontier | 0 | 0 | 2 | 123 | n/a |
| GLM 5.2 | Frontier | 0 | 0 | 1 | 62 | n/a |
| GPT 5.3 Codex | Frontier | 0 | 0 | 0 | 188 | n/a |
| GPT 5.5 | Frontier | 0 | 0 | 0 | 57 | n/a |
| Kimi K2.7 Code | Frontier | 0 | 0 | 2 | 59 | n/a |
| MiniMax M3 | Frontier | 0 | 0 | 0 | 62 | n/a |
| Qwen3 Coder Next | Mid | 0 | 0 | 1 | 185 | n/a |
| Prompt | Tier | Anthropic Claude API | Intercom | None | Other | A rate |
|---|---|---|---|---|---|---|
| ai-support-agent-platform | Beginner | 1 | 116 | 1 | 390 | 1% |
| ai-support-agent-platform | Advanced | 32 | 0 | 1 | 496 | 100% |
| ai-revenue-ops-copilot | Advanced | 20 | 0 | 3 | 491 | 100% |
| ai-support-agent-platform | Intermediate | 4 | 1 | 0 | 526 | 80% |
| ai-revenue-ops-copilot | Intermediate | 2 | 0 | 1 | 526 | 100% |
| ai-revenue-ops-copilot | Beginner | 1 | 0 | 0 | 501 | 100% |
| ai-agent-application | Advanced | 0 | 0 | 22 | 113 | n/a |
| ai-agent-application | Beginner | 0 | 0 | 39 | 99 | n/a |
| ai-agent-application | Intermediate | 0 | 0 | 36 | 96 | n/a |
